Shipping policy

Shipping Policy

At Legacare, we are committed to delivering your orders safely and on time.

Delivery Times

We process all orders within 1-2 business days. Standard shipping typically takes 7-15 business days for delivery within the continental United States. International shipping times may vary depending on destination country and customs clearance.

Shipping Regions

We currently ship to the United States and select international locations. Shipping costs will be calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey to your door. We recommend tracking your shipment to ensure someone is available to receive it.

Delays and Customs

While we strive to meet our delivery timeframes, unforeseen circumstances such as weather, customs delays, or carrier issues may occasionally extend delivery times. International orders may experience additional delays due to customs clearance procedures. Legacare is not responsible for delays caused by customs authorities or international carriers.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact our support team immediately with tracking information and photos of any damage. We will work with the carrier to resolve the issue promptly.