Frequently Asked Questions
Frequently Asked
Questions
Products
Yes! That is exactly who we built it for. Mature skin loses collagen, gets drier, and starts showing texture that regular foundation clings to and makes worse. Our 4-in-1 Changing Foundation is formulated for that skin, with an anti-aging complex that hydrates while it wears, so you get coverage that looks like skin instead of makeup sitting on top of it. Women in their 50s, 60s, and 70s are our core customers.
You don't have to. The 4-in-1 Changing Foundation uses color adapting pigments that release as you blend, so it matches your skin on contact. One bottle, no shade chart, no guesswork. It works across fair to medium tones.
Up to 12 hours of comfortable wear. It is sweat, humidity, and waterproof, so it holds through a full day without settling into lines or sliding off.
We ship to 50+ countries, including Australia, the US, Canada, the UK, and most of Europe and the Middle East.
Contact us and a real person on our team will get back to you.
Orders are processed in 1 to 3 days. After that, delivery inside Australia takes 4 to 9 business days, and international orders take 5 to 15 business days depending on your location. Free shipping on orders over $70.
Orders, Shipping & Returns
Orders are processed in 1 to 3 business days. After that, delivery inside Australia takes 4 to 9 business days, and international orders take 5 to 15 business days depending on where you are.
Once your order ships, you will get a confirmation email with a tracking link. You can also track it any time on our order tracking page.
We ship orders within 1 to 3 business days of you placing them. As soon as it leaves our warehouse, you will get a shipping confirmation with tracking.
We ship to 50+ countries, including Australia, the US, Canada, the UK, and most of Europe and the Middle East. If you are not sure whether we ship to yours, contact us and we will check for you.
First, check your tracking link. Delivery windows can stretch a few days during holidays or customs delays. If it has been longer than the window above and tracking has not moved, contact us with your order number and we will chase it down for you.
If your order has not shipped yet, yes. Contact us as soon as possible with your order number and the correct address. Once tracking has been created, the address is locked in and we cannot change it.
If it has not shipped yet, yes. Contact us with your order number and we will cancel and refund it. Once the tracking number is created, we cannot cancel it, but you can return it unopened within 30 days of it arriving.
Yes. Free shipping on any order over $70. Under that, shipping is a flat $5.99.
You can return any unopened product within 30 days of it arriving. Just contact us with your order number and we will send you the return instructions.
If your order arrives damaged or you received the wrong item, let us know as soon as it arrives, with a photo, and we will make it right.
For hygiene and safety reasons, we can only accept returns on unopened products. The only exception is if a product arrives damaged or faulty. In that case, contact us with your order number and a photo, and we will sort it out for you.
Once your return reaches our warehouse and is checked, we process the refund to your original payment method and send you a confirmation email. Depending on your bank, it can take 5 to 10 business days to show up on your statement.
Choose the subscription option on the product page and your favorites are delivered automatically on the schedule you pick, at the subscription price. There are no contracts. You can skip, change, or cancel at any time from your account.
Yes. Log in to your account to skip a delivery, change the date, swap products, or adjust how often it arrives. Just make your changes before your next order is processed. If you need a hand, just contact us.
Once a subscription order has shipped, it cannot be cancelled, but you can return it unopened within 30 days of it arriving. To stop future deliveries, cancel your subscription from your account before your next billing date, or contact us and we will do it for you.



